Terms & Conditions

These terms and conditions ("the Terms") govern the users ("you" or "your") use of the website www.MaltaNutrition.com ("the Website") and your relationship with MaltaNutrition.com whose registered office is at 21, Mannarinu Road, Birkirkara, BKR9080, Malta (Europe) ("we", "our" or "us"). Please read them closely as they will affect your rights and liabilities under law. If you do not agree to these Terms, please do not access or continue to use the Website.

1. Agreement

By using the Website you agree to be bound by these Terms.

2. Amendments

We reserve the right to:

  • Amend and update these Terms from time to time, with any changes being notified by an announcement, or similar, on the website. It is your responsibility to check for such updates or amendments. The changes will only apply to the use of the Website after we have given such an announcement. If you do not wish to accept the new Terms then you should not continue to use the Website. If you continue to use the Website after the date on which any changes have been announced then your use of the Website constitutes your agreement to be bound by the new Terms; and

  • Modify or withdraw, either temporarily or permanently, this Website and the material contained within (or any part thereof) without providing notice to you. You confirm that we are not liable to you for any such modification to or withdrawal of the Website or its contents.

3. Registration

You warrant that:

  • The personal information which you are required to provide when you register is true, accurate, current and complete in all respects; and

  • You are not impersonating any other person or entity.

  • You will notify us immediately of any changes to your personal information by e-mailing or telephoning our customer service representatives at:

    • e-mail address: info@maltanutrition.com

    • Tel: 00356 27499460

4. Privacy Policy

We will treat all your personal information:

  • As confidential and will only disclose such information in the circumstances set out below; and

  • In accordance with the Data Protection legislation from time to time in force in Malta (Europe).

When you shop on this Website, we will ask you to input personal details in order for us to identify you, which may include but is not limited to; your name, e-mail address, billing address, delivery address, credit/debit card or other payment information. We confirm that this information will be held by us in accordance with Maltese law. We will use your personal information for the following purposes:

  • Processing your orders.

  • Website administration.

  • Statistical analysis for the purposes of improving this Website and its services to you.

  • Notifying you of our latest news, special offers and product launches if given your consent to do so.

  • Notifying other relevant third parties, who may contact you about their products and/or services if given your consent to do so.

If you have provided your consent during registration, checkout or by any other means, but do not want us to:

  • Contact you regarding products or services which may be of interest to you; or

  • To transfer your data to third parties so that they can contact you about their products and services;

Please write to us at MaltaNutrition.com, 21, Mannarinu Road, Birkirkara, Malta (Europe), BKR9080 and notify us accordingly.

Subject to your rights of objection, you agree that personal information may be disclosed to reputable third parties who will help process your order.

You should be aware that if we are requested by the police or any other regulatory authority investigating suspected illegal activities to provide your personal information, we are entitled to do so.

5. Protecting Your Security

In order to collect payment for your order we use Paypal. Paypal carries out and is responsible for, all the necessary validations taken to protect your security and confirm your payment.

MaltaNutrition.com takes the risk of internet fraud extremely seriously. We make every effort to ensure all orders are fraud checked using the information already provided, however there is a possibility that we may need to contact you in order to make additional security checks and we ask for your co-operation in these circumstances. Fraudulent transactions are not be tolerated whatsoever by MaltaNutrition.com and such transactions will be reported to the relevant authorities immediately.

By accepting these terms and conditions you give your consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. This is only done to confirm your identity and a credit check is not performed, nor will your credit rating be affected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act.

6. Indemnity

You agree to fully indemnify, defend and hold us, and our officers, directors, employees and suppliers, harmless immediately on demand, from and against all claims, losses, costs and expenses, including reasonable legal fees, arising out of any breach of these Terms by you, or any other liabilities arising out of your use of this Website or any other person accessing the Website using your personal information.

7. Third Party Links

For the convenience of our customers, the Website may include relevant links to other websites or material, which is beyond our control. We are not responsible for such websites or material, nor do we review or endorse them. We will not be liable, whether directly or indirectly, for the privacy practices or content of such websites or material, nor for any damage, loss or offence caused or alleged to be caused in connection with, the use of or reliance on any such advertising, content, products, materials or services available on such external websites or resources.

8. Orders

All orders are subject to acceptance and availability. If the goods ordered are not available, you will be notified by e-mail or telephone as soon as possible to inform you of this. You will have the option either to wait until the item is available from stock, exchange it for alternative item/s or cancel your order.

Any orders placed by you will be treated as an offer to purchase the goods or services from us and we have the right to reject such offers at any time. You acknowledge that any automated acknowledgment of your order which you may receive from us shall not amount to our acceptance of your offer to purchase goods or services advertised on the Website. The conclusion of a contract between you and us will take place when we (i) debit your credit/debit card or PayPal account; or, (ii) dispatch your order or commence the services purchased, whichever is the later.

We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be liable for any loss you may suffer if a third party procures unauthorised access to any data provided by you when accessing or ordering from the Website.

9. Price and Payment

All prices shown are inclusive of VAT, where applicable, at the current rates and are correct at the time of publishing. We do reserve the right, however, to change prices at any time without notice to you.

If your delivery address is within the Malta (Europe), no additional taxes will be charged to you. If your delivery address is outside of the Malta (Europe) then you may be subject to import duties and taxes (including VAT), which are levied once a delivery reaches your destination country. Any such additional charges must be borne by you. You should note that customs policies and practices do vary widely from country to country. We recommend that you contact your local customs office for specific importation information.

Payment can be made by using most credit/debit cards or PayPal. Payment will be debited from your account before dispatch of your order or the provision of services purchased. If payment is to be made via a credit card a pre-auth value of Euro 0.01 will be held against the card until the card issuer has validated the payment.

In the unlikely event that the price offered to you at the checkout page is wrong, and we discover this before acceptance of your order, we are not required to sell the goods to you at the price shown. We always try to ensure that the prices of goods shown on our Website are accurate, but occasionally genuine errors may occur. If we discover an error in the price of the goods that you have ordered we will let you know as soon as possible and give you the option of reconfirming your order at the correct price, changing it to alternative item/s or cancelling it. If you cancel your order and you have already paid for the goods, then you will receive a full refund.

You confirm that the credit or debit card that is being used is yours. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us we will not be liable to you for any delay or non-delivery.

You may only use one discount code per order. We reserve the right to reject or cancel any orders where you use more than one discount code. A discount code or discount voucher cannot be applied retrospectively to an order that has already been processed by us.

We allow you to use discount codes strictly on the terms and conditions upon which they were issued which, amongst other things, may include terms relating to your eligibility to use them and a maximum order value. Please familiarise yourself with these terms and conditions before you place an order as we reserve the right to reject or cancel any orders which do not comply with these terms even if your credit or debit card has been charged. If there is any inconsistency between the terms and conditions upon which the discount codes were issued and these terms and conditions, the discount code terms and conditions prevail. A copy of any discount code terms and conditions can be obtained by contacting a customer service representative through our contact form, by emailing info@maltanutrition.com or by phoning us on 00356 27499460.

10. Eligibility to Purchase

To be eligible to purchase goods on this Website, and lawfully enter into and form contracts on this Website, under Maltese law you must:

  • If an individual, be 18 years of age or over; and

  • Register your real name, address, phone number, e-mail address any other details requested; and

By offering to purchase goods and services you represent to us that you are 18 years of age or over and authorise us to transmit information (including updated information) to obtain information from third parties, including but not limited to, your debit or credit card numbers or credit reports to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation and to authorise individual purchase transactions.

11. Intellectual Property

The content of the Website is protected by copyright, trade marks, database and other intellectual property rights and you acknowledge that the material and content supplied as part of the Website shall remain with us or our licensors.

You may retrieve and display the content of the Website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy, distribute or use for commercial purposes any of the materials or content on the Website.

12. Limitation of Liability

Notwithstanding any other provision in the Terms, nothing in these Terms:

  • Affects or limits your rights as a consumer under Maltese law; or

  • Will exclude or limit our liability for death or personal injury resulting from our negligence.

The Website is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties, whether express or implied, in relation to it and its use. You acknowledge that we cannot guarantee and cannot be responsible for the security or privacy of the Website and any information provided to by you. You must bear the risk associated with the use of the Internet.

Whilst we will try to ensure that Website material is correct, reputable and of high quality, we cannot accept responsibility if this is not the case. We will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Website. If we are informed of any inaccuracies in the material on the Website then we will attempt to correct this as soon as we reasonably can.

In particular, we disclaim all liabilities in connection with the following:

  • Incompatibility of the Website with any of your equipment, software or telecommunications links.

  • Technical problems including errors or Website interruptions.

  • Unsuitability, unreliability or inaccuracy of the Website.

  • Inadequacy of the Website to meet your requirements.

To the full extent allowed by applicable law, you agree that we will not be liable to you or any third party for any consequential or incidental damages (both of which terms includes, without limitation, pure economic loss, loss of profits, loss of business, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to the Website.

13. Severance

If any part of these Terms are deemed unlawful, void or for any reason unenforceable, then that part shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions of these Terms.

14. Waiver

No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.

15. Entire Agreement

These Terms form the entire basis of any agreement reached between you and us.

16. Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Malta (Europe) and any disputes will be decided only by the Maltese courts.

17. Reviews

When you submit a review, you grant MaltaNutrition.com a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media or format.

You grant MaltaNutrition.com and its sublicensees the right to use the name that you submit in connection with such content, if they choose.

You agree to waive your right to be identified as the author of such content and your right to object to derogatory treatment of such content.

You agree to perform all further acts necessary to perfect any of the above rights granted by you to MaltaNutrition.com, including the execution of deeds and documents, at the request of MaltaNutrition.com.

You represent and warrant that you own or otherwise control all of the rights to the content that you post; that, as at the date that the content or material is submitted to MaltaNutrition.com:

  • The content and material is accurate; and

  • Use of the content and material you supply does not breach any applicable MaltaNutrition.com review guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory). You agree to indemnify us for all claims brought by a third party against MaltaNutrition.com arising out of, or in connection with, a breach of any of these warranties.

18. Discounted orders

Where any goods are returned (except for an exchange where products are faulty/defective), we are entitled to either require the return of all goods delivered as part of that the discounted order, at your cost, or alternatively to charge you for any goods retained by you at the full price quoted on this site.

19. Competitions

MaltaNutrition.com reserves the right to amend these terms and conditions from time to time.

It is taken that these terms are deemed incorporated in each competition, except whereby they are overwritten due to a specific instruction relating to the competition stating otherwise.

By entering a competition all entrants will be deemed to have read and understood these terms and be bound by them. All decisions of MaltaNutrition.com will be final and binding.

Any person who is an employee or an immediate family member of an employee of MaltaNutrition.com, or any other person who is directly connected with us is ineligible to participate in any competition.

Competitions are only open to residents in Malta, unless otherwise specified.

All entrants are to be aged 18 or over unless any other age restriction is specified or implied. Entrants should, if under 18, obtain permission in advance from their parent or guardian.

All entries must be received by the closing date specified by the competition. No responsibility will be taken for any answers that are misdirected, lost for technical or other reasons, or received after the closing date.

MaltaNutrition.com reserves the absolute right to disqualify any entrant to any competition which it considers has used improper technical means to enter.

Entrants are responsible for their own costs to access computer networks.

20. Prizes

If for any reason an advertised prize is unavailable MaltaNutrition.com reserve the right, at its absolute discretion, to substitute a similar prize of equivalent or greater value.

A maximum of one prize per household will be awarded.

There will be no cash or other alternative to the prize offered and prizes are not transferable.

21. Matters Beyond Our Control

MaltaNutrition.com shall not be held liable for any breach of the Terms caused by circumstances out of our control including, but not limited to, Acts of God, explosions, fire, lightning, severe weather, war, disorder, flood, industrial disputes (whether or not involving our employees), acts or omissions of Internet Service Providers (ISP) or acts of local Government, central Government or other competent authorities.

22 Language

In the event that there is an inconsistency or misunderstanding in relation to the Terms, due to a translation provided by us, then the English language version of these Terms shall prevail.