Privacy Policy

Personal details that we collect

To enable us to process your order we will ask you to provide personal details such as:

- Name
- Email address
- Contact Number
- Address
- Vat Number (if provided)
- Payment details

We may also collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users browsing actions and patterns, and does not identify any individual. This information is collected for our internal purposes only and shall not be disclosed to any other organisation except as required by law. We may use "cookies" to collect this information and track your use of this website.

How we use your data

Our primary purpose in using your data is to provide you with your order. We may analyse your data (or provide your data to agents who are contracted to supply services to us) to create a data profile to enable us to provide a better service to you.

We will keep all your personal information provided by you confidential except that we may use personal information for any of the following purposes:

- Administration, general correspondence, support, profiling and processing (including personalising the Site for your use);
- Contacting you to register your use of the Site, to advise you of any special offers, to notify you of new features or to
resolve any queries you or we may have regarding us or the Site or its use;
- Responding to any requests or queries from you;
- Profiling you and the users of the Site;
- Contacting you to notify you of other services or products that might be of interest to you (although you can elect not to
receive any of these at any time by contacting us as set out below); and
- Subscribing you to our newsletters or email alerts or online surveys (although you can unsubscribe from these at any time
by contacting us as set out below)

Processing of data understands that many customers value their personal privacy and wish to ensure that any company who provides a service to them will also value their privacy. We therefore guarantee that we will not sell or pass your data to a third party outside, in the normal course of business, unless that third party requires the data to provide you with your order or in the course of communicating with you as a customer. As part of our customer charter we will process your personal data fairly and lawfully.

By Law we are required to obtain your consent to processing your data. We will assume that you have given your consent to the uses outlined above if you provide us with any data via our web sites or via replies to advertisements. You can advise us that you wish to withdraw your consent by sending us an email explaining the situation to

Validation checks

As a routine we carry out validation checks to help prevent fraud. No protection system is foolproof and we cannot guarantee the total security of data or accept any liability unless a breach of security was due to our proven will full default or negligence. Certain web sites linked to our site may not offer the same protections as the website and the laws of some countries outside the Maltese Islands or the EU to which your data may be transferred as part of the process of providing products and services to you, may not offer the same data protection.

Removal of personal details

You can ask us to delete your data at anytime by sending an E-mail to

Website terms of usage

We aim to provide up to date and accurate information on our web site. However there can be no guarantee as to the accuracy of the information on the site.

By using our site you are agreeing to the terms of this Policy. This Policy sets out how we intend to collect and use any personal information on this Site. "Personal information" as used in this Policy means information relating to you as an individual such as name, address and contact details. By using this Site you are agreeing to the terms of this Policy and consenting to the processing of personal information as described in this Policy; if you do not agree with any of these terms you should stop using the site immediately. We will assume that you accept our privacy policy if you use this site. We reserve the right to change this policy at any time by amending the site content. Your continued use of the site will be deemed to be acceptance of these changes.